In less than a month since launch, the ECC had an astonishing 10K visits. The website has been promoted on all social channels and has been a challenge due to the business nature: it is all about ear care.
Recognized as a centre of quality health care for the patients, a centre of excellence, the company philosophy revolves around treating the customer as patients. With three centres around Norfolk in Norwich, Lowestoft, and Cambridge, Ear Care Centre and became in a short period of time one of the trustful medical centre for ear treatment using microsuction.
As part of the online presence, a simple but effective method to inform the patients have been put in place: Ear Health A-Z with frequent articles posting. Dedicated contact forms and integration of the very know medical appointment system – CLINIKO – the patient management is a breeze for the clinic doctors. The CMS integration is seamlessly built around the doctor needs to update the content frequently.